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Family Business 101

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Fraud Within the Family Business: Damage Control for Both the Family and the Business

Posting by:  Jacqueline Thompson
Date: June 23, 2009

There are many resources available to assist family members in working together, for creating the right governance structure, the correct management style, and the most desirable compensation practices for a successful family-owned business.  But what happens when the unthinkable occurs – when a family member commits fraud?  When one family member steals from the business, and, in essence, from the rest of the family?  To where does a business, and in many cases, a shattered family, turn at this point?

First, it is important to remember that the business practices are not at fault.  There is no good reason to commit fraud under any circumstances, although there may be no shortage of excuses from the perpetrator.  The perpetrator may feel underpaid, underappreciated, used, abused, or entitled.  Remember that while these may be valid reasons to leave the family business, they are not acceptable reasons to steal from it. 

Once the determination is made that there has indeed been fraud, the offending employee should be temporarily or permanently relieved of their duties.  Next it’s prudent to bring in a Certified Fraud Examiner (CFE) – a practitioner who is trained in detecting and determining the extent of a fraud.  At the same time, it is suggested to get another advisor, such as a family therapist or counselor working with the business.  This trained professional can help a family see that there is, and should be, a separation of the family and business.  They can assist in handling feelings of resentment, jealousy, and betrayal among family members; thus dealing with both the personal and professional sides of the family business coin. 

Many family businesses often opt to not prosecute a family member who has committed fraud.  Of course, the closer the family member, the less likely criminal charges become.  If the family consists of first/second generation parents, children or siblings, management is less likely to press charges than if the fraud is committed within a fourth generation cousin consortium.  The dollar amount of the fraud may also play a part in this decision.

Many business management teams in family-owned businesses choose civil over criminal proceedings when they choose to press charges.  In these cases, a settlement is reached whereby the family member will make restitution to the company over a certain period of time.  Most times, the family member leaves, or is forced to leave, the family business.  I have seen cases where the perpetrator continues their employment, but I have yet to see it work without major resulting conflicts within the business.

It’s never easy, but with time and appropriate professional guidance, a family business can overcome a family member who commits fraud.

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